Hampton Inn Channel Islands Harbor

Prebooked/prepaid for a room. Called and verified with staff that the room had a tub. Upon check in, re-verified room had a tub. Walk to room, walk-in shower only, no tub. Ask front desk to switch rooms or for the rate to be dropped, they say nope, it's against the rules to do either since I prepaid. Then they say, well, they will try to get a room clean and switch us. I say, "thought that was against the rules?" They say they are willing to bend them a bit. I asked if I stay in the original room, can they bend the rules a bit and lower the rate? Nope. Shower was a hand held shower with a seat. Water pressure was extremely low and made it hard to rinse. They charge $14 for self park... but it's not like a structure or anything special, it's just a parking lot like any other hotel parking lot. Work out room's treadmill was out of service, no jacuzzi in the pool area. Neighbors had small kids in the room next door who literally kept screeching until 11pm and knocking on the adjoining room door to our room (this is a parenting issue, but speaks to the overall stay).

This Hotel is by far the most professional guest oriented Hilton in Oxnard. I’ve written a review prior to this and considered not to be enough for the time being in a reality, it just gets better and better, because all of the qualities are the employees at work here at the Hampton are permanent. The smile is a genuine their eager to help and put you where you need to be. my intention is not too dragged down the other two Hilton in Oxnard but hopefully my words about Hampton will help them get their self together because times I visited those locations. The treatment was almost nothing. It’s like you’re getting on their nerves and you shouldn’t be walking in and checking into the hotel at that particular moment, because one of them, or a few of them, they all be busy doing something else that doesn’t pertain to the extended guest services,. Forgive me Hilton &Homewood Suites, but your properties need to step it up……Really

Back in 12/22 I stayed in this hotel but I checked out the same day bc I had an emergency I left a gold chain on the bed (it was a gift from my grandfather before he passed away) they didn’t want to give it back. Grace the “manager” didn’t do the minimum effort to help. So if you leave something valuable in this hotel, don’t expect to get it back.

Great hotel. Stayed here to be close to the Island Packers to go to the Channel Islands: this hotel is only 15 minutes to Island Packers. Loved the contactless check in. FYI: you’ll still need to check out at the front desk. Cold water at the fitness center. Business area was nice. Snacks for purchase. The breakfast was nice: fruit, yogurt, toast, cereal, waffles, potatoes, eggs, bacon or sausage. Juices and coffees. The breakfast lady gave me a tray to bring the fit to my room. The only thing I didn’t like is that if you want to store your valuables, you have to bring them to the front desk for the safety deposit boxes. Would be nice to have them in the room. Saw that the room does recycling but we never found the blue bin. Very comfortable bed. Clean and spacious. Felt safe in the area. Right by the water: you can hear the seals! Would stay here again.

We loved our stay here! Hubby and I did a "staycation" from orange county here (with a 6 year old) and we were impressed! We upgraded to a room that overlooked the marina and got to enjoy a Halloween boat parade on a balcony! Room was super clean and very spacious! Front desk staff was really helpful in regards to a roll out bed for our son (booked a 1 bed room) an associate met us at the elevator and placed the roll out bed in our room as we headed out to the pool. Very friendly and helpful. And breakfast was yummy! Typical Hampton Inn stay but with a fun beachy-twist. Thanks for the stay!

First of all, this was at the end of a road on the opposite side of the inlet from all of the action so it was very quiet. It was less than a mile walk across the bridge to get to restaurants and the Oxnard boat trip to the Channel Island National park (the reason we were there). A few seal were sunning in the pier outside of our room. The rooms were clean, and breakfast was decent. Matthew checked us in and was very helpful. I’m so glad we picked this hotel!